Privacy Policy
At Crusteez, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you share with us when using our website or services. By accessing our website, making a purchase, or engaging with our brand, you agree to the terms outlined below.
Data Collection
We collect personal information that you provide to us when placing an order, signing up for our loyalty program, subscribing to our newsletter, or contacting us for support. This may include your name, email address, phone number, delivery address, payment details, and any other relevant information. Additionally, we automatically collect certain data when you interact with our website. This includes your IP address, browser type, device information, and browsing behavior. We may also use cookies and similar technologies to enhance your experience and analyze website traffic.
Information Usage
The information we collect is used to process orders, fulfill deliveries, provide customer support, and improve our services. We use your contact details to communicate important updates about your orders, respond to inquiries, and send promotional content if you opt in to receive marketing messages. We may also use data analytics to understand customer preferences, enhance user experience, and optimize our website’s performance. Personal information may be used for security purposes, fraud prevention, and compliance with legal obligations.
Data Security & Retention
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure payment processing, and access controls to ensure that your information remains protected. Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy. If you request account deletion or withdraw consent, we will remove your information unless it is required for legal or regulatory compliance.
Communications
If you subscribe to our newsletter or opt-in for promotional messages, we may send you updates about new products, special offers, or brand news. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly. We respect your communication preferences and will only send marketing messages if you have given consent. Transactional emails, such as order confirmations and account notifications, will still be sent as they are essential for service delivery.
Third-Party Services
Our website may contain links to third-party websites, social media platforms, or external services. Crusteez is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information with them. Any interactions with third-party payment processors, delivery services, or other partners are subject to their respective terms and policies.
LEGAL DISCLAIMER
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.
CHANGES To THIS Policy
Crusteez reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and we may notify users of significant updates through email or website announcements. Continued use of our services after updates signifies acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.
Contact Us
For questions or concerns, contact us at:
Address: F-10 Markaz Islamabad
Email: info@crusteezdonuts.com
Phone: +92 322 0066111
Crusteez. All rights reserved.
